KAI Bready ONE Bread Knife - 8.7 inches
Without any notice, they casually gave me another product which was not what I ordered. After my questioning, they explained that’s because my order was out of stock. SPEECHLESS! Though I finally got the refund, still wasted my time.
Thank you for your feedback and we appreciate your time for helping us reflect.
As we were in touch, we had provided the information that the previous design of the bread knife product has been discontinued and now replaced with the updated design. We regret that your experience with us deserved a 1-star and we will try our best to communicate better in the future.
Once again, we thank you for visiting FoodCraft and despite the incident, it had been a pleasure to be at your service. Should there be any communication required, please feel free to reach out to our Customer Service via Telephone: +852 2884 1299 / WhatsApp: +852 5539 0014 / Email: email@example.com for any required information or enquiries.