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Free Shipping (HK & KL) on Orders Over $600

Delivery

Self-Pickup Terms & Conditions

Order Changes & Payment

  • Once placed and confirmed, orders cannot be modified.

  • Bank transfer payments: Full payment must be made within 24 hours. Please email your receipt to yummy@foodcraft.hk or WhatsApp it to 5917 1181.

  • Unpaid orders after 24 hours will be automatically cancelled.

  • All payments are final—no refunds once paid.

Pickup Timing & Shelf Life

  • Your order will be prepared for your selected pickup date. 
    No date chosen? We’ll assume you need it ASAP.

  • Due to the fresh nature of our products:

    • No shelf-life extensions if pickup is delayed.

    • Unclaimed orders 14 days after the pickup date will be cancelled without refund.

BYOB (Bring Your Own Bag!)

Pickup Instructions

📍 Address: Room A, 16/F, Yiuga Factory Building, 62 Victoria Rd, Kennedy Town (Enter via Sai Ning Street).
 Hours: Mon–Fri, 2PM–5PM (closed Sat/Sun/public holidays).
📞 By appointment onlyno walk-ins. Bring your order confirmation (email/screenshot).

Missed Pickup?

  • Life happens! We’ll hold your order for 24 extra hours.

  • Need delivery instead? We can arrange it for a fee (varies by address).

  • Perishable items cannot be exchanged/refunded.

Thank you for supporting sustainable practices! 🌱

Delivery Fees & Schedule

🛒 Free Delivery

  • Applies to all orders over HK$600
    (Excludes locations below)

🚚 Standard Delivery Fee

  • **HK100forordersunderHK600

📍 Special Location Surcharges (apply to all orders)

  • Hong Kong International Airport: +HK$250

  • Kwai Chung/Kwai Tsing Container Terminal: +HK$500

 Delivery Hours
Tuesday-Friday: 9AM-1PM or 5PM-7PM
Saturday: 9AM-2PM

🍞 For Baked Goods Orders

  • Choose 5PM-7PM slots for same-day freshness

  • Morning deliveries will be baked the previous day